11.4

MEMORANDUM – Novel - Tea & Coffee, Inc.

To: Tea n’ Coffee Shop Managers
From: Food and Beverage Director, Novel -Tea & Coffee
RE: Reminder – Fundamentals of Coffee-making

Just a reminder to all Tea n’ Coffee Shop managers that it takes more than

our fine beans to make a quality cup of coffee. Sometimes our employees are

so busy frothing cream or sprinkling cinnamon that they can forget the five

key factors to creating the best possible cup of coffee. Listed below are the

five fundamentals of superb coffee creation:

·        Bean quality

·        Water purity

·        Elapsed time from roasting beans to perking

·        Cleanliness of equipment

·        Elapsed time from grinding beans to perking

·         

Please don’t forget to store all beans in clean, glass, air-tight containers

to retain the freshness and aroma of the coffee beans. Beans from your

weekly shipment that you don’t anticipate using within the week must be kept

in the refrigerator of freezer. This retains flavor by preventing chemical

reactions in the beans.

 Thanks for helping to make Tea n’ Coffee Shops number one in the tri-state

area.

Done Sir………..